Comments on Blue Bexley: My Own Beeswax

It's not just you; the problem is from bureaucrac...

2008-08-19T17:05:00.000-04:00

It's not just you; the problem is from bureaucracy in general. I went through more or less the same thing every time I tried to get public records from the Dayton Airport, police department, FAA, ODJFS, whatever. They look at it as an interruption in their day.

My suggestion would be to take whatever they give you, unless it's the wrong data. If it contains the data but isn't in your preferred format, you really don't have much room to complain, and it's on you to do the conversion. They provided the data you asked for.

Now, if they didn't provide what you asked for at all (regardless of format), you have grounds to bitch. But the difference between a scanned document and a text version is just a matter of convenience and verification. Yes, transcribing stuff is a pain in the ass, but you knew the risks when you started the blog. ;)

bonobo: This won't help you in the near-term, but ...

2008-08-19T14:35:00.000-04:00

bonobo: This won't help you in the near-term, but you might be interested in the Buckeye Institute's White Paper on Transparency. It's part of a non-partisan effort to get the government to make public records easily accessible.

Specifically to your situation, of course it's unacceptable that public tabular data is only made available to the public in scanned PDFs. Ascribe it to ignorance rather than malice.

You might have to talk someone through it over the phone. "Click file, then export. Do you see a file format setting? Click CSV." And etc.

I go through exactly the same kind of drill trying...

2008-08-19T12:08:00.000-04:00

I go through exactly the same kind of drill trying to get documents from the Hilliard School District. My latest request was to get a copy of the just-signed teachers' contract in WORD format. They told me I could come pick up a hardcopy, after paying $2.12 copying costs thank you.

So I asked one more time if I could get an electronic version, and they sent me the PDF. That's helpful for posting a copy on my website (the District never posts these documents), but what I really wanted to do was a file compare of the old document to the new, and I had a copy of the old contract in WORD format already.

Silence.

I decided that the quickest way I was going to get the comparison done was by eyeball.

I'm sure these folks are under the mistaken impression that a PDF is secure from changes, while a DOC file is read-only. Wrong of course - I have a PDF to DOC converter that makes it pretty easy. And if I wanted, I could retype the document in about an hour.

Of course, the really annoying thing is when they send you a PDF of a scanned image of document which you know they have the source to. They've done it to me, and they're doing to you.

Good way to turn a friend into an enemy...

PL